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Upcoming Webinars

Title: Consolidated Document Design: Integrating Business Forms into your Communication & Process Platform


Annemarie Pucher
Date: February 2, 2016
Time: NOON Eastern /11am Central / 10am Mountain / 9am Pacific
Register: Click here to Register
Summary:  In today’s competitive world, expectations are high when it comes to customer service.  Customer Communications Management (CCM) – one of the recent “buzz words” in the industry - is a form of business process management that can both improve the customer experience and support organizational business needs effectively and efficiently.


Join us as Annemarie Pucher provides an overview of the Papyrus Communication & Process Platform, and demonstrates how it can empower users to create and manage their business forms and other correspondence seamlessly and efficiently, reduce their dependency on IT markets, improve their marketing turnaround time, and guarantee that corporate design and branding is preserved.  Other topics that will be touched on this presentation include business forms integration, team collaboration and project and change management.


As co-founder and CEO for ISIS Papyrus, Annemarie Pucher has spent almost 30 years expanding ISIS Papyrus solutions to deliver the unique content- and process-driven Papyrus Platform for Business Communication, which is used today by more than 2,000 organizations worldwide and supported by 16 subsidiaries, 3 development centers and more than 300 employees in North America, Europe and Asia Pacific. Her career began with IBM in software training at IBM Austria and on assignments in UK and Saudi Arabia, and she also managed product marketing in the Austrian electronics industry. A worldwide speaker on business-enabling technology for customer service and communication, Ms. Pucher studied law at the University of Vienna in Austria.



Members Only:  Click here to view the Webinars Past Recordings and purchase any recorded sessions.


Are You Interested in Presenting a Webinar?

We are seeking persons willing to contribute their expertise. If you have a particular subject you believe would be of interest to your peers and would like the opportunity to present a webinar, complete a Presentation Application and notate in the Session Abstract area that the submitted presentation would be delivered as a webinar.


Here is a perfect opportunity to add to your resume and share your experience with other forms professionals. Topics can be general forms education, case studies, geared to a specific technology or topic, or in a general educational area.


Forms and forms system education is the lifeblood of our association, and we value the experience of those of you that have "been there, done that" and would like to share your expertise.

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5/10/2016 » 5/12/2016
2016 BFMA Conference

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