Streamlining Communications Across the Organization
September 30, 2014 |12 Noon EST
In this webinar, speaker Charlene Haykel will describe an approach to customer communications that sees it as a business asset. She will suggest for corporate managers a new mind-set, one that focuses on its verbal as well as visual elements and that strives for content clarity and economy as much as brand coherence and buzz. Finally, she will recommend processes that can help companies improve their customer experience with 20-30% less content and dramatically reduced costs..
Click here to register for this Webinar | 09/30/2014.
Strategic Forms in the Insurance Industry
November 6, 2014 | 12 Noon EST
The first in our industry specific webinar series this webinar puts focus on the strategic role forms play in the insurance industry. Scott Bannor has over 30 years experience working with insurance companies. Consulting insurance executives on software, workflow, forms management and best practices Scott will give a history on how we got to where we are and shed some light on how to move forward in the ever changing world of insurance forms.
Click here to Register for this Webinar | 11/06/2014
Goldfish, Clear Communications and LUNAtics?
November 18, 2014 | 12 Noon EST
LUNATM (Locate/UNderstand/Act) is the methodology for designing information to ensure clear communications. Using examples, Robert Linsky will demonstrate how Locate/Understand/ActTM is an effective process to create clear communications. LUNA incorporates the best practices and principles information design, plain language, typography, graphic design, analysis, psychology, stakeholders and usability testing. Learn why communications fail if they do not meet ALL three requirements of LUNA and why he is a LUNAtic!.
Click here to Register for this Webinar | 11/18/2014
Click here to view the Webinars Past Recordings and purchase any recorded sessions.
Are You Interested in Presenting a Webinar?
We are seeking persons willing to contribute their expertise. If you have a particular subject you believe would be of interest to your peers and would like the opportunity to present a webinar, complete a Presentation Application and notate in the Session Abstract area that the submitted presentation would be delivered as a webinar.
Here is a perfect opportunity to add to your resume and share your experience with other forms professionals. Topics can be general forms education, case studies, geared to a specific technology or topic, or in a general educational area.
Forms and forms system education is the lifeblood of our association, and we value the experience of those of you that have "been there, done that" and would like to share your expertise.