Guest Author - Wilbert (Bill) O. Galitz

Phone:

(503) 227-3393

Fax:

(503) 274-7667

©2002 BFMA International, Inc. All rights reserved.

Wilbert (Bill) O. Galitz is an internationally respected consultant, author, and instructor with a long and

illustrious career in human factors and user-interface design. He has consulted, lectured, written about,

and conducted seminars and workshops on these topics worldwide. For many years he conducted a

Screen Design course for BFMA.

Now the author of eleven books, his first book, Human Factors in Office Automation, published in 1980,

was critically acclaimed internationally. This book was the first to address the entire range of human

factors issues involved in business information systems. As a result, he was awarded the Administrative

Management Society's Olsten Award. Other books have included User-Interface Screen Design and It's

Time to Clean Your Windows. He has long been recognized as a world authority on the topic of screen

design.

Bill's career now spans more than 45 years in information systems and he has been witness to the

amazing transformation of technology over this time span. His career began in 1961 with the System

Development Corporation where he was a training consultant for the SAGE North American Air Defense

System. SAGE was the first large-scale display-based system in the world. Before forming his own

consulting company in 1981, he worked for CNA Insurance and the Insurance Company of North Amer-

ica (now CIGNA) where he designed the user interfaces and developed screen and interface design

standards for a variety of business information systems. His work experience also includes an appoint-

ment at South Africa's National Institute for Personnel Research, and a number of years with UNIVAC

(now UNISYS). At UNIVAC he performed the human engineering of the company's first commercial

display terminal, and completed a pioneering study on the operational aspects of large-scale computer

systems.

A native of Chicago, Bill possesses a B.A. in Psychology from Lake Forest College in Illinois and an

M.S. in Industrial Psychology from Iowa State University. He currently resides in Surprise, Arizona.