BFMA Bookstore

Professionals Library
BFMA is proud to offer the following hard-to-find list of training materials, focusing on the unique educational needs of forms and information systems professionals.

Forms for People: Designing Forms That People Can Use
by Robert Barnett
Member $75; Nonmember $95
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Comprehensive exploration of forms from interviewing and analysis to useability testing and production. Also covers electronic forms. Focuses on user-friendly forms.

Managing Business Forms
by Robert Barnett
Member $46; Nonmember $50
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Covers everything from the structure of the department to cataloging current forms, drawing up forms design standards, managing printing and distribution, and evaluating the effectiveness of your program.

The Forms Designer’s Quick Reference Guide
by Robert Barnett
Member $28; Nonmember $35
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Illustrated glossary-style exploration of all the language a forms professional should be familiar with. Excellent resource for reminding a reader of what to keep in mind as they approach their task.

Practical Playscript
by Robert Barnett
Member $35; Nonmember $37.50
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A focus on the practical use of the “playscript” technique for writing procedure manuals. Easy-to-read and rife with detailed examples, this book takes readers from the language and structure of the procedures to the production of the manual itself and pitching the “playscript” method to new users.

Introduction to Forms Analysis and Design (Book on CD)
by Marc Durbin
Member $28; Nonmember $35
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Rich with examples, this text walks the reader step-by-step through the project of analyzing a form system and then through the process of redesign, element-by-element.

Introduction to Forms Design and Control (Book on CD)
by Marc Durbin
Member $45; Nonmember $55
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Formerly a college textbook, this book covers forms management, inventory management, form systems design and analysis, and print supervision, as well as types of specialty forms and their unique considerations.

Detail Process Charting: Speaking the Language of Process
by Ben B. Graham
Member $46; Nonmember $56
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Mr. Graham outlines a method of bringing together teams of people from different parts of the work process to share their perspectives and, using Detail Process Charting, to gain a perspective for improving their work processes.

Establishing a System of Policies and Procedures
by Stephen Page, CFC, CRM
Member $19.95; Nonmember $25.95
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Guidelines for establishing a system of policies and procedures in print and electronic. Covers writing format, content, establishing business process analysis teams, and methods for satisfying ISO 9000 documentation requirements.

Achieving 100% Compliance of Policies and Procedures
by Stephen Page, CFC, CRM
Member $31.95; Nonmember $39.95
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Supplies methods of measuring compliance and communications and training strategies to improve the level of compliance. Also introduces the policies and procedures improvement cycle to improve a company’s cost benefits.

7 Steps to Better Written Policies and Procedures
by Stephen Page, CFC, CRM
Member $16.95; Nonmember $19.95
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Offers “exercises and suggestions to improve your writing skills for policies and procedures”. Also includes sample policy and procedures for review.

Best Practices in Policies and Procedures
by Stephen Page, CFC, CRM
Member $21.95; Nonmember $25.95
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Discusses aligning policies and procedures with company strategic direction, building table of contents pages, and developing and writing policies and procedures themselves. Contains 50 sample tables of contents and 150 URLs for policies and procedures which represent best practices for a variety of industries.

The Essential Guide to User Interface Design
by Wilbert O. Galitz
Member $60; Nonmember $64.99
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Indepth exploration of the entire user interface design process, focusing on the principals of human interaction--i.e. how the eye reacts to color, text placement, etc. Also covers system menus, screen & device-based controls, and interface testing.

Graphic Design Concepts
by Marvin Jacobs, CFSP
Member $31; Nonmember $39
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This very visual, three part book covers business graphics, forms design, and web site design. Focuses heavily on graphic development, layout, advertising copy, and marketing orientation. Includes sections on specialty and electronic forms.

Designing a Document Strategy
by Kevin Craine
Member $25.95; Nonmember $29.95
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A book intended to tie together high concepts of document strategy with its practical application within a company. The document strategy model covers baseline assessment; documents, technology, & people; problems& solutions; selling your strategy & managing change; and project planning & implementation.

Wrestling Legacy Data to the Web & Beyond
by Pat McGrew and Bill McDaniel
Member $25.95; Nonmember $29.95
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Looks into the difficulties of working with legacy data. Walks reader through process of inventorying and analyzing legacy data, issues with different types of data formats, issues with outputting fonts and graphics, complications presented by e-forms overlays and pre-printed stock, and ultimately addresses the decision of whether or not to migrate the data. Sample migration plans and case studies included.

Symposium Proceedings
by Various Symposium Speakers
Current Year: Member $75; Nonmember $100
Past Years: Member $25; Nonmember $50
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More than 50 white papers on the topics of that year’s Symposium sessions. Better known as “the brick”, these 500 page books (now on CD-ROM) contain the most current information available on the trends and techniques of the forms industry. And best of all, most speakers are members of the Association, so once you finish reading, you can look them up in the directory or on Formspace and ask them questions.