Controlling the Quality of Data Captured by Mobile Field Workers – Customer Case Study
Presented by Rod Hodgman & Howard Treisman, Avoka Technologies
July 27th at 2:30pm - 3:30pm CST
Overland Solutions, Inc. (OSI) is a leader in business outsourcing services for the insurance industry. OSI's 2,500 field representatives provide premium audits, loss control consulting, commercial and residential inspection services, to clients across the US and parts of Canada, Puerto Rico, and the Virgin Islands.
Insurance companies engage OSI to gather the information they need to determine what risks to accept, and what to charge for the insurance provided. That process, called underwriting, is the fundamental determining factor of the success or failure of an insurance company. Unfortunately some studies have shown that nearly 50% of reviewed applications had material errors that would affect underwriting and cost the insurance industry billions per year.
OSI saw an opportunity to enhance their leadership position by exploiting PDF SmartForms to significantly increase the quality and consistency of the information they collected while also making their remote field workers more productive. This session presents the OSI solution that pushes partially complete forms out to mobile worker, allowing them to gather information while disconnected, and re-synchronizing when back online, through a fully managed process. Register Now.
Rod Hodgman, Vice President of Marketing, Avoka Technologies
Rod has been a software executive in large and small companies for over 25 years. Prior to joining Avoka he was Co-founder and VP of Marketing at Covergence, a leading provider of security and control solutions for Voice over IP (VOIP) and before that was Vice President of Marketing at Macromedia where he was responsible for bringing the first versions of Adobe Flex to market. Currently he is focused on bringing Avoka SmartForm Suite for LiveCycle ES to market. SmartForm Suite, a new generation of productivity solutions for the LiveCycle ES platform, empowers business teams to quickly build, deploy and manage LiveCycle ES customer interaction solutions without incurring IT resource constraints and lengthy release cycles.
Howard Treisman, CTO, Avoka Technologies
Howard Treisman is a founder and CTO of Avoka Technologies, a company specializing in building forms and form-related systems using Adobe Technologies. Howard graduated as a Electrical Engineer, and has spent most of his career trying to help organizations save money and time through the use of creative and innovative software solutions.