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Got Clarity? How to improve user experience and reduce the cost of content
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How approachable is your documentation for your organization’s target audience? In this session you’ll learn about how to simplify even the most complex content. We’ll use real-world examples to illustrate how content simplification increases usability and customer engagement, as well as decreasing cost.

 Export to Your Calendar 10/25/2017
When: October 25, 2017
11:00 PDT, 12:00 MDT, 1:00 CDT, 2:00 EDT
Where: Online
Portland, Oregon 
United States
Contact: Dan Johnson and Charlene Haykel


Online registration is available until: 10/25/2017
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How approachable is your documentation for your organization’s target audience? In this session you’ll learn about how to simplify even the most complex content. We’ll use real-world examples to illustrate how content simplification increases usability and customer engagement, as well as decreasing cost. And, we’ll describe compounding benefits of simplification when developing content for hard-to-reach audiences, including limited English speakers, low-literacy and hearing- and visually-impaired.

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