The Magic of BFMA
Margaret Tassin, CFSP, CDC
Several weeks ago Lisa Lee and I were talking about the turnover from one president to another. I asked Lisa if I would receive a magic wand upon being installed as president. No, she replied, just a gavel.
Many Magical and Wonderful Things
DON'T MISS IT - Document Strategy Forum - Chicago, IL - November 1-3, 2011
BFMA is excited to once again partner with DOCUMENT Strategy Forum - the annual conference and exposition that provides high-level education and strategies for the transactional document, forms management and customer communications industry.
Six Conference Tracks Available
Passing the Gavel!
BFMA is pleased to announce the Board of Directors for 2011 - 2012.
Meet Your BFMA Representatives
New Member Recognition
Associate Executive Director
The following individuals are new members to BFMA. Congratulations to these individuals and their companies for making the decision to seek the networking and professionalism offered by BFMA.
Welcome BFMA's Newest Members
Share Your Work Tools
As a service to the membership, BFMA wants to develop an online library of exemplary work tools. These are the forms or procedures or policies that help you do your forms management work every day: job descriptions, new form requests, requirements questionnaires, change requests, customer satisfaction surveys, forms policies, style guides, reports and the like.
Help Others to Succeed and Grow
Baltimore, MD Symposium 2011
Sherry M. Reid, CHIM
The word I heard the most at this year’s symposium was ‘CHANGE’.
The Invaluable Face-to-Face Interaction
CALENDAR OF EVENTS
Document Strategy Forum
11/01/2011 - 11/03/2011
SPOTLIGHT & AWARDS
Norm Chilton Award Goes to NW Washington Chapter
Ray Killam, CFSP, CFC
The BFMA Education Foundation presented the 2010 Norm Chilton Award for Excellence in Chapter Education to the Northwest Washington Chapter at the 2011 Symposium in Baltimore.
Congratulations to The Northwest Washington Chapter
Alberta Health Services Wins 2010-2011 Professional Award
Ray Killam, CFSP, CFC
Alberta Health Services' Kelly Halseth, Forms Management and Printing Services, was granted the Professional Award at the 2011 Symposium. Ray Killam, President Emeritus, presented the award at the awards luncheon.
Congratulations to Kelly and Her Team
My First BFMA Symposium
Jim Pritchard, Member
Department of Corrections, Wisconsin
On May 15th, 2011, I found myself on the shuttle from the Baltimore airport heading to my first BFMA Symposium. I was wondering what experiences I would face after being a member for 10 years.
All BFMA Members Should Attend Symposium
So, How Was It for You?
Lisa Lee, CEBS, FLMI
I asked several people if they'd be willing to share their perspectives on Symposium. Everyone agreed to do it! True to the tradition of generosity in BFMA, they sent their recaps. Here's what a couple of them had to say.
How's Your Relationship With Customers?
Bill Hill, CFC, CFSP
Over the years with an excess of 100 reprints, I actually only had to ask for three reprints. How could that happen? When there's a print or programming problem, how do you handle it? Challenging the intelligence or competence of the vendor or programmer is highly frowned upon.
Turn To BFMA For Forms Education