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Forms Talk - The BFMA Newsletter

JUNE 2011 


From the President

Program Council
DSF Offering 6 Conference Tracks

Association News
Passing The Gavel

Our Newest BFMA Members

Share Your Best Work Tools

How Do You Communicate?

Calendar of Events

Spotlight & Awards
Norm Chilton Award Presented

Congratulations to Alberta Health Services

A First Timers Insights

Perspectives From Your Peers

How's Your Relationship With Customers?




Amgraf Incorporated

Avoka Technologies



Essociates Group, Inc.

FSG Ltd.


Stay Connected With BFMA

Facebook  Twitter  LinkedIn


The Magic of BFMA

Margaret Tassin, CFSP, CDC

Several weeks ago Lisa Lee and I were talking about the turnover from one president to another. I asked Lisa if I would receive a magic wand upon being installed as president. No, she replied, just a gavel.

Many Magical and Wonderful Things



DON'T MISS IT - Document Strategy Forum - Chicago, IL - November 1-3, 2011

Robin Miller
VP Programs

BFMA is excited to once again partner with DOCUMENT Strategy Forum - the annual conference and exposition that provides high-level education and strategies for the transactional document, forms management and customer communications industry.

Six Conference Tracks Available



Passing the Gavel!

BFMA is pleased to announce the Board of Directors for 2011 - 2012.

Meet Your BFMA Representatives



New Member Recognition

Nicole Taylor
Associate Executive Director

The following individuals are new members to BFMA. Congratulations to these individuals and their companies for making the decision to seek the networking and professionalism offered by BFMA.

Welcome BFMA's Newest Members

Share Your Work Tools

As a service to the membership, BFMA wants to develop an online library of exemplary work tools. These are the forms or procedures or policies that help you do your forms management work every day: job descriptions, new form requests, requirements questionnaires, change requests, customer satisfaction surveys, forms policies, style guides, reports and the like.

Help Others to Succeed and Grow

Baltimore, MD Symposium 2011

Sherry M. Reid, CHIM
Membership Council

The word I heard the most at this year’s symposium was ‘CHANGE’.

The Invaluable Face-to-Face Interaction


Document Strategy Forum
11/01/2011 - 11/03/2011



Norm Chilton Award Goes to NW Washington Chapter

Ray Killam, CFSP, CFC

The BFMA Education Foundation presented the 2010 Norm Chilton Award for Excellence in Chapter Education to the Northwest Washington Chapter at the 2011 Symposium in Baltimore.

Congratulations to The Northwest Washington Chapter


Alberta Health Services Wins 2010-2011 Professional Award

Ray Killam, CFSP, CFC

Alberta Health Services' Kelly Halseth, Forms Management and Printing Services, was granted the Professional Award at the 2011 Symposium. Ray Killam, President Emeritus, presented the award at the awards luncheon.

Congratulations to Kelly and Her Team



My First BFMA Symposium

Jim Pritchard, Member
Department of Corrections, Wisconsin

On May 15th, 2011, I found myself on the shuttle from the Baltimore airport heading to my first BFMA Symposium. I was wondering what experiences I would face after being a member for 10 years.

All BFMA Members Should Attend Symposium

So, How Was It for You?

Lisa Lee, CEBS, FLMI
President Emeritus

I asked several people if they'd be willing to share their perspectives on Symposium. Everyone agreed to do it! True to the tradition of generosity in BFMA, they sent their recaps. Here's what a couple of them had to say.

Peer Perspectives



How's Your Relationship With Customers?

Bill Hill, CFC, CFSP

Over the years with an excess of 100 reprints, I actually only had to ask for three reprints. How could that happen? When there's a print or programming problem, how do you handle it? Challenging the intelligence or competence of the vendor or programmer is highly frowned upon.

Turn To BFMA For Forms Education

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